FAQ
The Ins And Outs of How We Do Business
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What areas do you serve?We proudly serve Western Kentucky, providing top-notch cleaning services for homes and businesses in the region. Contact us to check if your specific area is covered!
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What cleaning services do you offer?We offer a range of services, including routine cleanings, deep cleanings, move-in/move-out cleanings, and more. Whether you need regular upkeep or a one-time clean, we’ve got you covered.
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Do I need to be home during the cleaning?You don’t need to be home while we clean, but we do ask for access to your home either through a key, door code, or other arrangement. We’ll take care of everything, so you can come back to a spotless space!
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What products do you use?We use high-quality, professional-grade cleaning products to ensure your home is fresh and safe. If you prefer eco-friendly or specific products, just let us know—we’re happy to accommodate!
payments & Policies
Payments Accepted
We make paying easy and convenient! We accept cash, checks, and all major credit cards, so you can choose the option that works best for you.
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule your cleaning appointment, we kindly ask for at least 24 hours notice. Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee
Satisfaction Guarantee
At Nic n Nat Cleaning, your satisfaction is our top priority. We take pride in delivering exceptional cleaning services, and we stand behind our work 100%. If for any reason you're not completely satisfied with the results, simply let us know within 24 hours, and we’ll return to make it right—no extra charge, no hassle. Your happiness and a spotless home are our guarantees!